File a complaint via your provider or Call/SMS "1909"
Call "1930" or visit https://cybercrime.gov.in
Report it on Chakshu https://sancharsaathi.gov.in/sfc
Please write to us at care@support.pocketly.in for any customer support related queries or feedback. Alternatively, you may also use the Pocketly App to lodge a complaint or report an issue. We generally respond within 24-48 working hours.
FAQ
Any Indian individual above the age of 18, Who is salaried or has a monthly source of income can apply for a loan through the Pocketly application.
Our support team typically responds within 24-48 hours. For urgent queries, you can reach us through our priority support channels available in the app.
Our customer support is available Monday to Saturday from 9:00 AM to 6:00 PM IST. For urgent matters outside these hours, you can submit a request through the app.
Pocketly offers various loan types including Personal Loans, Instant Cash Loans, Emergency Loans, and Salary Advance Loans. Each loan type is designed to meet different financial needs with flexible repayment options.
